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Privacy Policy

Last updated: July 2026

 

Marathon Sports Foundation Ltd is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book onto one of our programmes or events, purchase a product or service, or otherwise interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Who We Are

Marathon Sports Foundation Ltd (Company No. 06279459)

The Canterbury Campus

Knight Avenue
Canterbury
Kent CT2 8QA

Email: info@marathonsports.co.uk

Telephone: 01227 766352

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above.

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What Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

This may include:

  • Name

  • Email address

  • Postal address

  • Telephone number

  • Date of birth (where required)

  • Emergency contact details

  • Information provided through enquiry or booking forms

 

Payment Information

If you purchase products or services, payments are processed securely by our payment providers.

We do not store your full payment card details.

 

Website Usage Information

When you visit our website we may automatically collect information including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral website

  • Cookie preferences

This information helps us improve our website and services.

 

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Process bookings and registrations

  • Deliver courses, events and programmes

  • Process payments and refunds

  • Provide customer support

  • Send important service communications

  • Improve our website and services

  • Meet legal and regulatory obligations

  • Prevent fraud and protect our systems

  • Send newsletters and marketing communications where you have given your consent

 

Our Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests in operating and improving our services, provided these interests do not override your rights and freedoms

 

Marketing Communications

If you choose to receive newsletters or marketing emails, we will use your email address to keep you informed about our activities, courses, events, promotions and services.

You can withdraw your consent and unsubscribe at any time by:

Unsubscribing will not affect the lawfulness of processing carried out before your consent was withdrawn.

 

Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience.

Some cookies are essential for the operation of the website. Others, including analytics and marketing cookies, will only be used with your consent.

You can accept, reject or change your cookie preferences at any time using our cookie banner or your browser settings.

 

Third-Party Service Providers

We work with trusted third-party providers who help us operate our organisation.

These may include providers of:

  • Website hosting

  • Payment processing

  • Email marketing

  • Website analytics

  • Customer relationship management systems

These organisations only process personal information on our behalf and must comply with applicable data protection legislation.

 

Sharing Your Information

We do not sell your personal information.

We may share information where necessary:

  • With trusted service providers acting on our behalf

  • Where required by law

  • To protect our legal rights

  • To prevent fraud or criminal activity

 

How Long We Keep Your Information

We only retain personal information for as long as necessary for the purpose it was collected, including satisfying legal, accounting or reporting requirements.

When information is no longer required, it is securely deleted or anonymised.

 

Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure or alteration.

While no method of internet transmission is completely secure, we take reasonable steps to safeguard your information.

 

Children's Privacy

Some of our activities involve children and young people.

Where personal information relating to children is collected, we do so in accordance with UK data protection law and obtain parental or guardian consent where required.

If you believe a child has provided personal information without appropriate permission, please contact us so we can investigate and, where appropriate, remove the information.

 

Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before providing any personal information.

 

Your Rights

Under UK GDPR you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Restrict how we process your information

  • Object to certain types of processing

  • Request a copy of your personal information in a portable format where applicable

  • Withdraw your consent at any time where processing relies on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

 

How to Make a Complaint

If you have concerns about how we have handled your personal information, please contact us first.

We aim to acknowledge your complaint promptly and provide a full response within 30 days.

If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).

 

Information Commissioner's Office

Website: https://ico.org.uk/make-a-complaint/

Telephone: 0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our services.

Any updates will be published on this page, and the "Last updated" date will be amended accordingly.

 

Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

 

Marathon Sports Foundation Ltd

The Canterbury Campus
Knight Avenue
Canterbury
Kent CT2 8QA

Email: info@marathonsports.co.uk

Telephone: 01227 766352

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